Summarize and classify customer reviews, recommend a grounded next action, and flag reviews that need manual review.

Analyze this customer review.

Return a one-sentence summary of no more than 25 words. Classify sentiment as Positive, Neutral, Negative, or Mixed. Classify the main topic as Product quality, Setup and onboarding, Ease of use, Performance and reliability, Support, Pricing and value, Documentation, Features, Delivery and packaging, or Other. Classify issue type as Praise, Complaint, Feature request, Question, or No clear issue. Classify urgency as High, Medium, Low, or None. Recommend one short next action for the product, support, or marketing team. Mark Needs Review as Yes when the text is vague, contradictory, contains several equally important topics, conflicts strongly with the rating, or cannot support a reliable classification. Otherwise mark it No.

# Product
/ProductName

# Rating
/Rating out of 5

# Review
/ReviewText

How to use this prompt on a CSV file?

Datablist allows you to take an entire CSV file and run prompts directly on every line.

The great news is that the prompt you need is already available in Datablist under the "Templates" section. No need to start from scratch! Simply select the template that fits your task, and it's ready to run on every line of your CSV. This makes it even easier to transform your data with just a few clicks.

Import your CSV file in Datablist. Then select "Enrich" from the header.

Select the template: Analyze customer reviews

Select Template
Select Template

Replace the variables from the prompt with your collection's properties using / or '{{'.

Define variables using your collection's properties
Define variables using your collection's properties

If you don't have all the variables, just edit the prompt.

That's it! You can now run the prompt on every line of your CSV file and get the results in a new column. 🚀

How much does it cost?

You've got two options. Both are super simple.

Option 1 – Use your own OpenAI API key.

Totally free on our side. Just plug in your key, and Datablist will send requests through your account. You pay OpenAI directly, based on their usage rates. No middleman. No extra fees.

With your API key, for on 1,000 items, you might pay OpenAI around $2.

This is perfect if you already have an OpenAI key or want full control over costs. Bonus: no rate limits from us!

Option 2 – Use Datablist Credits.

No API key? No problem. You can use Datablist's built-in ChatGPT account. We handle the API stuff for you. You just pay with Datablist credits.

  • API key setup – skipped
  • ChatGPT rate limits – avoided
  • Account restrictions – not your problem

It just works.

TL;DR

  • Use your key = cheaper
  • Use Datablist credits = easier

Either way, you're in control.